Reset Ipod
First, it is important to understand the difference between "reset","update", and "restore."
Apple uses "update" to describe getting the latest version of the software to control your iPod. This include software you never think about that controls the hard drive in your iPod. When you update you do not affect the songs and files stored on the iPod's hard disk.
While most of us use the word "Reset" when we are dealing with a device that has gone bonkers, Apple use the term "Restore". When you Reset/ Restore, you erase the hard disk and this restores the iPod to its original factory condition. Because Reset/ Restore erases all of the songs and files on the hard disk, it is up to you to make sure you back up your songs and files first.
Reset your iPod using a Mac
This procedure assumes that the iPod preferences are in their typical condition and iTunes opens whenever you connect iPod to your Mac with a cable. You can restore using USB if it is running 10.3.4 and your iPod has a dock connector. When restoring some iPod models with USB you will have to disconnect the iPod from the computer and attach it to the iPod AC Adapter to finish the restore. Some iPod models connecting via USB, including iPod mini (Second Generation) and iPod nano, do not need to be connected to the AC power adapter.
REMEMBER: The restore cannot be undone. All of your songs and files will be deleted.
Open the iPod Software Updater application. It's in the Utilities folder, which is in your Applications folder. Open the iPod Updater showing the most recent date in the filename.
Connect your iPod to your Mac. When it becomes available, click Restore. An alert box appears to confirm you want to restore iPod.
A dialogue box will appear prompting you to enter an administrator's name and password. A progress bar appears on the computer screen.
When the restore process on the computer has finished, close the iPod Updater and look at the screen on the iPod.
If you see an image of a wall power plug, connect your iPod to the AC adapter that came with it and plug it into a wall outlet and wait for the restore to complete.
If you see a progress bar underneath the Apple logo, leave the iPod connected to the computer.
If you had to put iPod into Disk Mode before restoring, the iPod screen may display "OK to Disconnect" and you may need to reset iPod. After the restore is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Your iPod has now been restored.
Reset your iPod using Windows XP
This procedure assumes that the iPod preferences are in their default condition, and iTunes opens whenever you connect iPod to your computer.
Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
When restoring some iPod models with USB you will have to disconnect the iPod from the computer and attach it to the iPod AC Adapter to finish the restore. Some iPod models connecting via USB, including iPod mini (Second Generation) and iPod nano, do not need to be connected to the AC power adapter.
Open the iPod Software Updater application. It can be found by clicking on the Start menu, pointing to All Programs (Windows XP) or Programs (Windows 2000), and then point to iPod.
Select the iPod Updater showing the most recent date in the filename.
Connect your iPod to your Windows PC.
When it becomes available, click Restore. An alert box appears to confirm you want to restore iPod.
A progress bar appears on the computer screen.
When the restore process on the computer has finished, close the iPod Updater and look at the screen on the iPod.
If you see an image of a wall power plug, connect your iPod to the AC adapter that came with it and plug it into a wall outlet and wait for the restore to complete.
If you see a progress bar underneath the Apple logo, leave the iPod connected to the computer.
If you had to put iPod into Disk Mode before restoring, the iPod screen may display "OK to Disconnect" and you may need to reset iPod. After the restore is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Congrats: Your iPod has been restored.
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